Step-by-step fix guides for the most common claim denial codes. Each page covers what the code means, why you received it, how to fix it, and how to prevent it from happening again. Need instant lookup? Try our Denial Code Search Tool.
The modifier doesn't match the procedure code. Common with Mod 25, Mod 59/X modifiers, and component billing (Mod 26/TC).
View fix guide →Claim lacks required data for adjudication. Usually a missing modifier, NPI, or diagnosis pointer.
View fix guide →Payer says another insurance should pay first. Birthday Rule, Medicare MSP rules, primary vs secondary determination, and how to prevent the COB-to-timely-filing death spiral.
View fix guide →Payer flagged this as a duplicate of a previously submitted claim or service.
View fix guide →Claim submitted after the payer's deadline. May be permanently lost, but 5 specific exceptions can save it. Includes deadlines by payer.
View fix guide →The CPT/HCPCS code is not valid for the date of service or doesn't match the diagnosis.
View fix guide →Service required prior auth and none was on file. Retro-auth policies by payer, appeal strategies, and the verification system that prevents it.
View fix guide →Claim was paid but at a reduced amount. NCCI bundling, multiple procedure reductions, and fee schedule errors. How to audit and recover the difference.
View fix guide →Billed amount exceeds the contracted rate. Technical fees or negotiated adjustments applied.
View fix guide →The patient's health identification number doesn't match the name on file with the payer.
View fix guide →Payer deems the service wasn't needed. The most appealed denial code in billing. Appeal framework with LCD/NCD citations and peer-to-peer review guide.
View fix guide →The provider is not credentialed, enrolled, or authorized to bill for this service.
View fix guide →The National Provider Identifier on the claim doesn't match the payer's records.
View fix guide →The National Provider Identifier is missing, incomplete, or in an invalid format.
View fix guide →The NPI was submitted in an incorrect format. Check digit calculation or length error.
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